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Billing Policy

   

  

                                                    Billing Policy

Please read this carefully and completely, there will be no exceptions to these policies.
All accounts are set up on a prepay basis. All pricing is guaranteed for the term of prepayment.
We accept Visa, MasterCard, Thru Paypal, and Checks. If paying by credit card. If paying by check or Paypal, you must have payment to us no later than the 7th of the month.
All accounts are billed automatically on the date you signed up.
Past due accounts are given a 24 hour grace period, after which a $5.00 late fee will be applied to the account.
Any account not brought current after 24 hours after due date  is subject to suspension unless prior arrangements have been made.
The customer is responsible for all money owed on the account from the time it was established to the time that the customer notifies OneStopBizHosting.com  in writing for a request for termination of services.
Re-activation of a suspended account incurs a reactivation fee of $15.00.  If you are suspended more than twice, you will be required to pay 2 months ahead before your site is reinstated.

Information Changes:   If you need to update your name, address, or credit card information please visit our members area.
Questions Regarding Charges on Credit Card Statement: If you have a question about charges made to your account, please contact us immediately. If the charges were made in error, we will immediately credit your account or credit card account for the appropriate amount.
Please do not request charge backs until you have spoken with our billing department. If the charges were not made in error and fall within our policies, any charge backs will be considered nonpayment and your account will be immediately suspended and turned over to our collection agency.
There is a $50.00 fee for charge backs. If our collection efforts fail, unpaid debts WILL be reported to all available credit reporting agencies.


Stay in contact with us. We are willing to work with you if necessary, but you need to contact us so we know.
Thank you for your understanding and cooperation. 

 

 

 


 

 

 

 

 

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